Forum Replies Created
Once again lifetime support has failed to come through.
I fixed this problem myself by updating server PHP to 7.3.14.
Thanks for nothing AGAIN!
Yes it takes a lifetime all right to get a reply or anything actually done.
In the early days support was quite good, but I think the focus is now on newer themes and this one is being neglected.
Check out the number of support posts that haven’t had a reply and check out the dates of the most recent replies.
You start to get the picture . . .
Which leads me to ask where are the additional social media options you promised almost 2.5 years ago?
I think this plugin doesn’t work anymore . . .
Stll no support. I think this theme has been abandoned???
For those with the same problem, it is related to Font Awesome, or more specifically to the lack of FA icons.
I was able to fix the problem simply by installing the plugin Font Awesome (by Font Awesome) — no setting necessary.
Thank you so much ThemePacific for your total lack of support on this issue.
No doubt this post will be deleted as have others.
Thanks very much for that.
It has the desired effect, except that I need to change the blue for the same red as the rest of the theme? Then it will be perfect.August 13, 2019 at 6:02 am in reply to: Urgent problem: Number of images created out of control #10450
In case anyone is interested I solved this problem by migrating my images to an Amazon S3 Bucket.
It’s been over 2 weeks since your last response?
Nope. Still displays as black?July 14, 2019 at 3:58 pm in reply to: Urgent problem: Number of images created out of control #10406
Hereafter, the WordPress core Add_Image_size function will not create any custom images needed for theme layout.
Can you kindly explain how this will help?
If the images are not created, then won’t this stop the theme from functioning as intended?July 14, 2019 at 1:19 pm in reply to: Urgent problem: Number of images created out of control #10404This reply has been marked as private.July 14, 2019 at 1:04 pm in reply to: Urgent problem: Number of images created out of control #10401
Share your login details, We’ll remove those add_image_size functions.
I told you I’ve already tried that. It screws up everything.July 14, 2019 at 11:15 am in reply to: Urgent problem: Number of images created out of control #10397
We’ve provided enough support for you.
I thought you provide lifetime support. That’s what you advertise.
The problem it takes a lifetime for anyone to respond.
Sometimes there’s no reponse at all — just look at the forum.
I label my post “urgent” and it takes a week and two more requests to get a reponse.
A good theme is nothing without good support. You have a good theme — you don’t have good support.
The forum is useless because responses are either redacted or issues end up being solved outside the forum, so we users don’t get to see what or how you fixed a problem.
I stopped WordPress from creating default images, as suggested.
I tried removing the lines of code from functions.php as suggested.
Doing so screwed up my site and I had to put them back in.
There’s 13 image sizes specified in functions.php — yet for every image I upload 20 or more images are being created?
Our theme has nothing to do with sudden images creation when you are moving to new host.
Who said anything about moving to a new host?
I’ve been with my current host for more than 12 months.
Whatever the problem is, it stems from your theme and what it does when I upload an image.
I need help to fix my problem and you’re not providing it!
For more info check: https://developer.wordpress.org/reference/functions/add_image_size/
I’m not a coder or programmer, that means nothing to me.July 13, 2019 at 10:26 am in reply to: Urgent problem: Number of images created out of control #10393
Six (6) days and no answer.
How urgent does it have to be???
Your support sucks!This reply has been marked as private.