Frequently Asked Questions

Theme is Missing the style.css stylesheet Error, After Uploading Theme Zip file to WordPress Dashboard

It is not a Theme Error.  Actually, You have been uploaded it incorrectly . You have to extract the Theme Zip file from the Theme Download Package. Then, Upload the extracted zip file to WordPress.

When I try to update the theme I get error ” Destination folder already exists.” , “Theme install failed.”

Just delete the old Theme file in WordPress Dashboard and upload the New Theme Zip file. Now, It will work fine.

Note: If you have done any customization to the Theme, take a backup of the old theme and update the new Theme before Uploading it to the WordPress to Preserve your customization.

How Can I update My Theme?

To Get the latest Update of theme, login to your ThemePacific Account and Download your Theme. Read the above question if you have any problem when installing Theme.

Images are not Displayed in HomePage and Sidebar Posts

To fix this you have to set featured image for all posts.  More Details at Documentation.

Change Image sizes in Slider, HomePage and Sidebar Posts (Images are not fit)

If image is not fit in to your blog, you have to regenerate Thumbnails using this plugin to get exact theme Image Size

Twitter Related Widgets Problems

Since Twitter has retired its API Version 1, You have to follow the rules of the API version 1.1. So that you need to create Twitter Application to access Twitter API with API Key, Consumer Token and secret keys.  Get More Details Here.

How to fix: ‘The uploaded file exceeds the upload_max_filesize’ error

upload_max_filesize Error happens because of the upload file limits of your hosting provider. To fix this You have to contact your Hosting provider and increase the file upload size in php.ini settings.

However, If you want to try and fix this error on your own, Please follow the below methods.

1. Using functions.php file in Theme folder

Edit theme’s functions.php file, and add the below code:

@ini_set( 'upload_max_size' , '64M' );
@ini_set( 'post_max_size', '64M');
@ini_set( 'max_execution_time', '300' );

It worked? If yes, then feel free to solve the tab. If not, then try the second trick…

2. Create or Edit an existing PHP.INI file:

Edit your php.ini file in server, which you can find in the root directory. Or Use CPANEL to edit the php.ini file and update/add the following options.

upload_max_filesize = 64M 
post_max_size = 64M
max_execution_time = 300

3. Using .htaccess:

Open or create the .htaccess file in the root folder and add the following code:

php_value upload_max_filesize 64M 
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300

Not Found the Answers to  your Problems Here

Head Over to Our Support Forum and ask your questions there, our experts will reply to your questions.

Any Pre-sales Questions

You want to ask any questions about our themes before buy, use our contact form.