Christopher
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July 14, 2019 at 11:15 am in reply to: Urgent problem: Number of images created out of control #10397
We’ve provided enough support for you.
I thought you provide lifetime support. That’s what you advertise.
The problem it takes a lifetime for anyone to respond.
Sometimes there’s no reponse at all — just look at the forum.
I label my post “urgent” and it takes a week and two more requests to get a reponse.
A good theme is nothing without good support. You have a good theme — you don’t have good support.
The forum is useless because responses are either redacted or issues end up being solved outside the forum, so we users don’t get to see what or how you fixed a problem.
I stopped WordPress from creating default images, as suggested.
I tried removing the lines of code from functions.php as suggested.
Doing so screwed up my site and I had to put them back in.
There’s 13 image sizes specified in functions.php — yet for every image I upload 20 or more images are being created?
Our theme has nothing to do with sudden images creation when you are moving to new host.
Who said anything about moving to a new host?
I’ve been with my current host for more than 12 months.
Whatever the problem is, it stems from your theme and what it does when I upload an image.
I need help to fix my problem and you’re not providing it!
For more info check: https://developer.wordpress.org/reference/functions/add_image_size/
I’m not a coder or programmer, that means nothing to me.
July 13, 2019 at 10:26 am in reply to: Urgent problem: Number of images created out of control #10393Six (6) days and no answer.
How urgent does it have to be???
Your support sucks!This reply has been marked as private.This reply has been marked as private.Thanks. Updated the theme and now it works again.
Thanks. That worked.
Anyone there?
I don’t see photos with bylines on the home page? Just the icon?
Mine don’t?
So 1.75 is the latest one?
Email with image sent.
Not wanting to hijack this thread but I’m having the same problem with the large slider on the front page. None of the code shown seems to effect the slider which stretches everything horizontally to fit – but doesn’t alter the height proportionally.
By the way I am using boxed layout for site – not full width?Good question. I’d like to know the answer to this too. The images in the large slider are stretched way out of propertion to make the width.
Changed it in “Home All Sections – Front page”
Now reads “My website – Front page”
Change still not showing in searches. Does it take a while to be picked up?Thanks. Can you starting marking the versions with numbers please. Changelog doesn’t reflect the current version?
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