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April 10, 2014 at 10:57 pm in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2911
Hi Raja CRN,
I hope you are doing great on these days? Any clue to help us solve this issue? Do you have a phone where I can call?
thanks
Cesar
April 2, 2014 at 8:37 pm in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2857Hi Raja CRN,
I hope you are doing good on these days. The theme is great we would like to keep using it but we still have a high amount of readers accessing our site with IE. It is as I mentioned an internal web site in our company. Can you please advice how can we solve our problem to display properly the Slider in IE? In any version of IE instead of the Slider we read the message “Your browser is too old! Upgrade to a different browser to experience this site.” This happens even with the IE11. But when I go to your demo site or others site in the internet using your theme I don’t have the same message and the slider displays properly.
thanks a lot for your help in advance to finally solve this problem.
Cesar Candela
[email protected]March 15, 2014 at 2:24 am in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2799Hi CRN Raja,
Now works only the Slider on the demo on our IE 9,10 and 11 but not directly on our site. Any other clue that can help solve the problem and have the same behaviour as you demo site? Can we talk by phone or email to share the my screen so you can see my site?
Have a great weekend!
thanks
Cesar
March 12, 2014 at 1:08 am in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2773Hi Raja CNR, are you able to see the slider on your live demo site http://demo.themepacific.com/bresponzive-pro/ ?
I am not longer able to. Maybe is a setting on my browser that prevents that. Do you have a clue which it can be?
Thanks
Cesar
March 11, 2014 at 11:37 pm in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2769Hi Raja CRN,
Can you go to the following link tomorrow march 12 or march 13 at 10 am (-5 easter time (US & Canada)? Please confirm me to my email ([email protected]) so I can initiate the session to share my screen for you:
https://www.callinfo.com/prt?host=level3&an=8009370042&ac=2242729
It is an internal server only.
Thanks
Cesar
February 25, 2014 at 2:52 am in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2685Fire me a direct email to [email protected] to coordinate and give you the information. Will be a free phone call for you to the conference.
thanks
Cesar
February 25, 2014 at 2:51 am in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2684Hi Raja CRN,
Thanks for your answer. I still can’t make the slider work on IE 9 and 10. Did you checke it on your side? I can schedule a Teleconference where I can share my screen with you and you can control our internal network server for troubleshooting. Do you think that can work for you to give us support and solve the issue?
best regards
Cesar
November 27, 2013 at 7:07 pm in reply to: Slider not working in IE 8,9 and 10 like live demo example you promote #2143Thanks Raja CRN for your answer. It is an internal server, certainly I can share my screen so you can take a look on it but there is no access from the internet direct to the server. Do you think that can work fine for you? I am in London Ontario Canada and our time zone is the same as the one in Toronto. I don’t mind to adjust to your agenda to solve the issue. Do you need any screen shot in advance or file from the server?
Cesar Candela
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