Why the lack of support???

Home Forums WordPress Theme Support BfastMag Pro Why the lack of support???

This topic contains 5 replies, has 2 voices, and was last updated by  frank 1 month, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #10234

    frank
    Member

    Was nice to see a 30 days refund policy, but if it takes longer than that to get an issue fixed??

    It’s really not doing yourself any favors. Your lack of timely support leaves people with a website that they can’t seriously launch & promote.

    This ( certainly in my case ) will lead using another theme.

    #10235

    Raja CRN
    Keymaster

    Hello,

    Sorry for the late reply. We’ve some Updation work and that’ why delay happened. For this, we’ll provide free customization. Please share your temporary login details. Our support person will customize the theme for you without cost.

    Thanks

    #10238

    frank
    Member
    This reply has been marked as private.
    #10239

    frank
    Member
    This reply has been marked as private.
    #10243

    Raja CRN
    Keymaster

    Hello,

    We’ve changed the layout for the category pages from large to normal. https://thelazywatchdog.com/category/humor/

    Thanks

    #10246

    frank
    Member

    OK, Hope that wasn’t a setting that I just missed?
    How about the other issues from other tickets,
    Top Bar Social media links to open in a new window?
    News ticker being cut short?
    Removing the Author Links. ( still, want the text to appear-just not have it be a link)
    Remove the themes’ social media buttons from the Category excerpts.
    Thanks
    Frank

Viewing 6 posts - 1 through 6 (of 6 total)

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