Theme options all grayed out

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This topic contains 3 replies, has 2 voices, and was last updated by  prajendran1 2 years, 11 months ago.

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  • April 29, 2021 at 12:41 am #10759

    prajendran1
    Member

    After upgrading to – and activating – BresponZive Pro, I don’t have a slider, cannot change any option, and my sidebar sits at the bottom of the page. (though it is to the right – as it should be).

    Would there be a fix for this?

    May 1, 2021 at 5:59 pm #10761

    prajendran1
    Member

    There has been no response yet from Raja CRN or any other admin. Have asked that in the absence of a response, they should refund me the sum I paid last week. They haven’t responded… I hope the 30-day policy mentioned on the first page still holds.

    May 3, 2021 at 7:27 am #10762

    Lee
    Member

    I wonder if they’re in India?

    One thing you might want to try is installing the Enable jQuery Migrate Helper plugin. The slider on a client site didn’t work and I saw that mentioned in another thread and I tried it and it restored the slider.

    But this still doesn’t resolve the issue long-term. I posted over a week ago asking when they’d update the theme and I still haven’t received a response either.

    May 3, 2021 at 8:55 pm #10764

    prajendran1
    Member

    Thanks, Lee.
    I tried that, but it made no difference – even in the short. I needed a conversation with the developer but that isn’t happening. I have changed my theme – and am hoping to get back the sum I paid a week or so ago. They haven’t responded to a mail either.

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