Nee Help Installing Theme

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This topic contains 5 replies, has 2 voices, and was last updated by  Carlo 3 years, 8 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #6363

    Carlo
    Member

    I tried installing the theme in my bluehost account unfortunately it is showing blank. I contacted bluehost support they said to ask the theme developers what server options are needed to so that they can activate it for me. Need you help please.

    #6366

    Raja CRN
    Keymaster

    Hello,

    We’ve tried to login to your FTP account. However, It seems like there is problem with the login information. We are getting ” Login authentication failed” error.

    Please provide the valid login information.

    Thanks

    Note: Use Set as Private Reply option when sharing the Password info.

    #6398

    Carlo
    Member
    This reply has been marked as private.
    #6421

    Carlo
    Member

    Hi Raja,

    Did you check out why the theme is not working? I contacted my host and they said to check with you if the theme has any specific cpanel functions required to run so that they can activate/install it.

    Regards,

    Carlo

    #6422

    Raja CRN
    Keymaster

    Hello,

    We are getting the Login failed Error message, When we have tried to login to your Bluehost account.

    Please share the correct details.

    Thanks.

    #6424

    Carlo
    Member
    This reply has been marked as private.
Viewing 6 posts - 1 through 6 (of 6 total)

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