Broken Site

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This topic contains 11 replies, has 2 voices, and was last updated by  orlando 5 years, 11 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 8, 2018 at 2:51 am #9329

    orlando
    Member

    I need some help. When I use the theme in as the main theme the front page shows without issue. http://www.visitruidoso.com/ WHen I use the child theme that I have been using since I began for some reason this past week I started getting a conflict. I had both themes running great for some time. Not sure why it’s broken now and can find no conflicts that could be causing this. Could you take a look? I have enabled the child theme so you can see the issue. I can provide a login if needed.

    April 8, 2018 at 1:06 pm #9331

    Raja CRN
    Keymaster

    Hello,

    Please share the error details. If you can share the details, We’ll assist you to solve those issues.

    Thanks

    April 19, 2018 at 3:42 am #9367

    orlando
    Member
    This reply has been marked as private.
    April 19, 2018 at 9:08 am #9368

    Raja CRN
    Keymaster

    Hello,

    We’ve updated the theme with the Ticker Posts character limit. Now, you can update the site.

    Thanks

    April 23, 2018 at 6:09 am #9376

    orlando
    Member

    Did you address the error with the child theme? I see no difference.

    April 23, 2018 at 10:58 am #9377

    Raja CRN
    Keymaster

    Hello,

    Did you update the theme to latest version? We’ve added the ticker limit.

    You have wrongly added the code in the Footer.php in your child theme.

    We’ve corrected that.

    Thanks

    April 24, 2018 at 12:04 am #9381

    orlando
    Member

    Thanks for getting back to me quickly. As you can see it is still having issues. Please see the screenshot I emailed to you at your support email address. I sent with subject attn RAJA CRN

    April 24, 2018 at 12:09 am #9382

    Raja CRN
    Keymaster

    Hello,

    That code has been inserted by you in the footer.php. Just remove that code or remove the footer.php
    file. Your site will work without any issues.

    Thanks

    April 24, 2018 at 7:27 pm #9384

    orlando
    Member

    ok I see that you fixed it however now I have no footer. What is the correct way to add it so that my footer information will reappear?

    May 7, 2018 at 8:56 pm #9442

    orlando
    Member

    Do I need to re-open a new conversation? This is not fixed and I need help, please.

    May 7, 2018 at 8:59 pm #9443

    Raja CRN
    Keymaster

    Hello,

    What’s not fixed?. Your site footer widgets are displayed.

    May 30, 2018 at 3:56 am #9607

    orlando
    Member

    I hired someone to repair it.

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Viewing 12 posts - 1 through 12 (of 12 total)

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