Broken Site

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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #9329
    orlando
    Member

    I need some help. When I use the theme in as the main theme the front page shows without issue. http://www.visitruidoso.com/ WHen I use the child theme that I have been using since I began for some reason this past week I started getting a conflict. I had both themes running great for some time. Not sure why it’s broken now and can find no conflicts that could be causing this. Could you take a look? I have enabled the child theme so you can see the issue. I can provide a login if needed.

    #9331
    Raja CRN
    Keymaster

    Hello,

    Please share the error details. If you can share the details, We’ll assist you to solve those issues.

    Thanks

    #9367
    orlando
    Member
    This reply has been marked as private.
    #9368
    Raja CRN
    Keymaster

    Hello,

    We’ve updated the theme with the Ticker Posts character limit. Now, you can update the site.

    Thanks

    #9376
    orlando
    Member

    Did you address the error with the child theme? I see no difference.

    #9377
    Raja CRN
    Keymaster

    Hello,

    Did you update the theme to latest version? We’ve added the ticker limit.

    You have wrongly added the code in the Footer.php in your child theme.

    We’ve corrected that.

    Thanks

    #9381
    orlando
    Member

    Thanks for getting back to me quickly. As you can see it is still having issues. Please see the screenshot I emailed to you at your support email address. I sent with subject attn RAJA CRN

    #9382
    Raja CRN
    Keymaster

    Hello,

    That code has been inserted by you in the footer.php. Just remove that code or remove the footer.php
    file. Your site will work without any issues.

    Thanks

    #9384
    orlando
    Member

    ok I see that you fixed it however now I have no footer. What is the correct way to add it so that my footer information will reappear?

    #9442
    orlando
    Member

    Do I need to re-open a new conversation? This is not fixed and I need help, please.

    #9443
    Raja CRN
    Keymaster

    Hello,

    What’s not fixed?. Your site footer widgets are displayed.

    #9607
    orlando
    Member

    I hired someone to repair it.

Viewing 12 posts - 1 through 12 (of 12 total)

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