2 Problems – Help Please

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 12, 2018 at 2:58 pm #9857
    webmasterwebmcvee
    Member

    First, I reported this a while back and didn’t check back to see that I’d gotten a response. You said you could fix it but needed my Login details. I’ll provide those below. But the problem was that upon inspection in Chrome, I get the following.

    Uncaught TypeError: Cannot read property ‘length’ of undefined
    at v (bfastmag.global.js:1)
    at HTMLDivElement.<anonymous> (bfastmag.global.js:1)
    at HTMLDivElement.d.complete (jquery.js:1)
    at i (jquery.js:1)
    at Object.fireWith [as resolveWith] (jquery.js:1)
    at i (jquery.js:1)
    at n.fx.tick (jquery.js:1)

    You mentioned it was a conflict with a plugin and an easy fix. Can you take care of that please?

    PROBLEM #2

    On my home page, and only the Home page, above the Trending Ticker, I’m getting a transparent bar (showing the background pic) that says ‘page contents’. Can you fix this too? Not sure how that happened.

    Thank you.

    September 12, 2018 at 3:00 pm #9858
    webmasterwebmcvee
    Member
    This reply has been marked as private.
    September 13, 2018 at 10:30 pm #9862
    Raja CRN
    Keymaster

    Hello,

    Please disable your cloudflare rocketloader and inform us. clear cache from cloudflare or put it in a development mode. Because, our modifications not reflecting with cloudflare cache.

    Thanks

    September 13, 2018 at 10:47 pm #9863
    webmasterwebmcvee
    Member

    I have disabled Rocketloader and cleared both the Siteground and Cloudflare caches (twice).

    Thanks.

    September 13, 2018 at 11:03 pm #9864
    Raja CRN
    Keymaster

    Hello,

    Please enable the development mode in cloudflare.
    Thanks

    September 14, 2018 at 9:20 am #9866
    webmasterwebmcvee
    Member

    Sorry I didn’t get back to you sooner. It was late and bedtime where I am.

    I have enabled development mode.

    Do you need me to clear the cache again?

    September 14, 2018 at 9:20 am #9867
    Raja CRN
    Keymaster

    Hello,

    We’ll check it out. Thanks

    September 15, 2018 at 10:03 am #9868
    webmasterwebmcvee
    Member

    Any progress?

    September 19, 2018 at 8:27 pm #9880
    webmasterwebmcvee
    Member

    I think I’ve been forgotten. Can you please look at this? It’s been more than 4 days since I enabled development mode.

    September 20, 2018 at 6:57 pm #9884
    Raja CRN
    Keymaster

    Hello,

    Those two issues are not theme related, since we don’t have script issues with other buyers. Your Plugins loading the scripts in wrong way. We’ve deactivated your plugins. Use autoptimize plugin to imprive pagespeed score.

    Thanks

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