madura mag pro cant display well on mobile phones

This topic contains 8 replies, has 2 voices, and was last updated by Raja CRN 9 years, 5 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)

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Posts
November 6, 2014 at 4:25 pm #4170

Nnamdi
Member

I discovered that after installing the madura mag pro my website stopped displaying well on my galazy s5 and s3. The free version didnt have that problem

November 7, 2014 at 10:42 am #4177

Raja CRN
Keymaster

Hello,

Please include the screenshots of the issue and share your site details. Our support team will check your site.

Thank you.

November 7, 2014 at 12:31 pm #4181

Nnamdi
Member

I discovered that it was my Cache plug in that was affecting the site, I bought this theme cos it is said to be the fastest but yet my load speed is in the region of 6 to 30s. If I install a good cache plugin like w 3 Total Cache, the website won’t display well, if I dont install the cashe the speed will nosedive. my website is http://www.naijalinkz.com. I need help here and moreover it took u so long to reply the previous one. Get something like email or moreso try twitter so that u can reply on the move

November 10, 2014 at 1:02 pm #4192

Nnamdi
Member

I am yet to hear from you. Is this how u assist your customers? I am greatly surprised at your actions. I purchased your theme cos of speed and I am not getting the speed. If I activate minify on my cache plug in the mobile version of the theme will go bad. I need a way out please assist as you promised after sales support.

November 10, 2014 at 1:22 pm #4193

Raja CRN
Keymaster

In weekends, we try to provide support but we can’t provide that last week. Also, We’ve answered the questions like before. Can you provide screenshot? Because, We can’t identify the exact issue. Provide the Mobile phone details.

Thanks.

November 11, 2014 at 4:50 am #4204

Nnamdi
Member

I have seen the problem, it is the cache minification setting. Why is it that I cant use cache plugins of CDN to minify my website without messing up the mobile version. You promised a lightening speed theme which is my main reason for purchase but it is not fast in my installation or are there things I need to do?

Also, the menu in my theme does not show on mobile so there is no way users can go through my site through menu tabs

November 11, 2014 at 5:40 pm #4209

Raja CRN
Keymaster

Hello,

I think, You are not setup the theme in rightly manner. You can change the Minify settings and exclude the js and css files there. Just give us screenshots. Also, provide the temporary login details of your site. Our support team will check your site.

Thanks.

November 11, 2014 at 7:44 pm #4212

Nnamdi
Member

you should at least provide an email address for me to give u those. Are you on skype or any other chat platform to talk to you since it takes time to interact here.

November 13, 2014 at 11:44 am #4221

Raja CRN
Keymaster

Our mail address: [email protected]
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