Raja CRN
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Raja CRN
KeymasterHello,
So, This is not the theme issue.
If you remove some section, these things could happen when you don’t customize the overall layout. However, we will try to give you the instructions to clear those issues.Thanks
Raja CRN
KeymasterRaja CRN
KeymasterHello,
We’ve checked your site. Looks like, you have customized the site. Isn’t? If not, We’ll install the theme from our side to your blog.
Raja CRN
KeymasterHello,
Please add some changes to that code.
#logo img {
height: 150px!important;
}Let me know, how it goes.
Thanks
Raja CRN
KeymasterHello,
We’ve checked your site and we need your temporary login details to check the files manually. Please share with us. We’ll fix these issues.
Thanks. Note: Use Set as Private Reply Option.
Raja CRN
KeymasterHello,
You have start your own support Topic to ask your questions to get the immediate response.
Okay, Share your Temporary login details. We’ll install the Demo Content for you.
Thanks. Note: Use Set as Private Reply option
Raja CRN
KeymasterYes, But, We’ve updated the theme to 4.0.1 to fix minor issues in the 4.0. Once again, Whether you have the latest version or not. If you have latest version, please install it in your test blog and share your login details. We’ll check that.
Thanks.
Raja CRN
KeymasterHello,
Your Minor issue fixed.Check your demo site. Please backup the videozine/includes/functionstheme_functions.php. Use that file in your theme to fix these issue.
Thanks.
Raja CRN
KeymasterHello,
Can you share the FTP Login details for your demo site? We can’t edit the code via WordPress Editor. Like I said before, it is a minor compatibility issue. Our support person will assist you.Thanks.
Raja CRN
KeymasterPlease share your site details with temporary login details. It could be php compatibility issue. Note. Use set as private reply
Raja CRN
KeymasterPlease deactivate all your plugins and check your site. If that doens’t solve, share your temporary login details. Use Set as Private reply.
Thanks
Raja CRN
KeymasterHello,
Did you install the latest version of the theme 4.0.1?
Raja CRN
KeymasterPlease deactivate all your WP Plugins and check your site. If that doesn’t solve your issues, please post your Temporary WP Login details. Note: Use Set as Private Reply Option.
Raja CRN
KeymasterHello,
I understand your concern. However, We’ve deleted the 4.0 version from our server and there is no cache memory for that file. Further, We’ve checked that 4.0.1 is downloaded from our server. Only for you, we’ve downloaded again, the 4.0.1 version downloaded.
Please upload the zip file, not the folder
Please check. I hope you got it.
Raja CRN
KeymasterYes, We’ve updated. Please download from your account
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