Raja CRN

Forum Replies Created

Viewing 15 posts - 556 through 570 (of 1,502 total)
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    Posts
  • November 22, 2016 at 11:18 am in reply to: Video uploader form #7397
    Raja CRN
    Keymaster

    Hello,

    Currently, Users can’t upload the video via Upload Page for security purpose. However, If you want you can allow them to upload via WordPress dashboard.

    November 22, 2016 at 10:40 am in reply to: User profile #7396
    Raja CRN
    Keymaster

    Hello,

    We’ve asked for your FTP access but you have provide the Control Panel. Please don’t provide the control panel access to anyone. Give the FTP account details to developers.

    Your issue has been fixed. Check the site.

    Thanks.

    November 22, 2016 at 9:46 am in reply to: Video uploader form #7392
    Raja CRN
    Keymaster

    If you want to customize the theme, You can achieve that in our theme. Do you want to use QR code or something to upload?

    November 22, 2016 at 9:20 am in reply to: Image Gallery #7389
    Raja CRN
    Keymaster

    Hello,

    Currently, Theme is not offering that feature. You can try WP plugins like http://themepacific.com/wp-plugins/tiled-galleries-carousel-without-jetpack-wordpress-plugin/

    Thanks.

    November 19, 2016 at 12:42 am in reply to: User profile #7384
    Raja CRN
    Keymaster

    Hello,

    Without theme-functions.php file, theme will not work. That file should be there. Check that and do the above instructions. Your issue will be fixed.

    If you still can’t find the file, send your FTP Login Credentials.

    Note: Use set as Private Reply Option.

    Thanks. Hope you got it.

    November 18, 2016 at 2:53 pm in reply to: User profile #7382
    Raja CRN
    Keymaster

    Hello,

    Please GO to this folder videozine/includes/functions and edit the theme-functions.php

    Replace the following line

    add_action( 'init', 'tp_videozine_disable_wpadmin' );

    With this line

    //add_action( 'init', 'tp_videozine_disable_wpadmin' );

    November 18, 2016 at 2:50 pm in reply to: User profile #7381
    Raja CRN
    Keymaster

    Okay..That’s not the problem. We have just asked you to TEMPORARY Admin Account.

    November 18, 2016 at 10:33 am in reply to: User profile #7379
    Raja CRN
    Keymaster

    Hello,

    We regret for inconvenience caused. We’ve modified some featured in our support forum. So that our support persons can’t make reply.

    Please share your Temporary admin login credentials, We’ll check and solve your issues. Seems that it’s not the big issue, can be solved easily.

    Thanks.

    November 10, 2016 at 5:00 pm in reply to: header-banner not responsive #7367
    Raja CRN
    Keymaster

    Hello,

    The Banner width can’t be reduced to fit in smaller screens. The banner will look very bad. Since it is a 720 pixel width, so that the banner will not be displayed.

    Still if you want to do that, We can help you. Share your Temporary username and Password with us. Our support team will help you.

    Note: use set as Private Reply.

    November 10, 2016 at 4:51 pm in reply to: Dont get the padlock #7366
    Raja CRN
    Keymaster

    Hi,

    I think your form is submitted non https page, that’s why browser is not showing the Pad lock. Install this plugin and activate the necessary options. https://wordpress.org/plugins/wp-force-ssl/

    The issue will be solved.

    Thanks. Have a Nice day

    October 26, 2016 at 11:03 am in reply to: Documentation #7356
    Raja CRN
    Keymaster

    Hello,

    Sorry For the inconvenience. That might be a temporary issue. Please use this URL: https://docs.themepacific.com/bresponZive/

    September 17, 2016 at 11:03 am in reply to: Plug In issue jquery-ui-widget #7337
    Raja CRN
    Keymaster

    Hello,

    We’ve removed the that js file in your site.

    Thanks.

    September 16, 2016 at 11:22 am in reply to: Plug In issue jquery-ui-widget #7335
    Raja CRN
    Keymaster

    Hello,

    We can’t login to your site, tried many times with your credentials. Give us the correct the login details.

    Thanks.

    September 15, 2016 at 9:34 pm in reply to: Plug In issue jquery-ui-widget #7333
    Raja CRN
    Keymaster

    Hello,

    Please Provide the plugin name. Also, Give us your temporary login details to check your site.

    Thanks.

    Note: Please use set as private reply option.

    September 7, 2016 at 11:26 am in reply to: How to Update theme #7328
    Raja CRN
    Keymaster

    Hello,

    Send your login credentials, our team will install the theme for you.

    Thank you.

    Use set as Private reply

  • Author
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Viewing 15 posts - 556 through 570 (of 1,502 total)
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