Hello,
We had sent you the Details about, how to install the Purchased Theme to your mail address immediately after we received your query, Check that. Again If you didn’t noticed that mail, Please read the documentation for Instructions.
Answer for Query:
It’s not the Theme Error. It is your Mistake that with out extracting theme zip file and uploading the Whole Package in WordPress.
Please don’t install the Downloaded package directly. You have to extract the theme Zip file from the Downloaded package and then install that extracted theme zip file to WordPress.
Still, If you don’t know, how to install the theme, Our team will install it to you for a limited time.
It’s simple.
Thanks..