I can not download the complete template

Tagged: Problem, theme

This topic has 5 replies, 5 voices, and was last updated 9 years, 2 months ago by Eric.

Viewing 6 posts - 1 through 6 (of 6 total)

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March 7, 2015 at 3:18 am #4993

Enrique
Member

I tried 6 times to download the theme and just download a zip file with 80k … In this file does not come theme files, only the following folders and files:

Please give me an answer, since I paid for a template that I not could download.

April 3, 2015 at 11:41 pm #5151

Hayley
Member

I’m having a similar issue except that I cannot download the file at all. It continually tells me that it lost connection even though my internet is working with everything else I have up.

When I tried to send a message to support, it told me the message didn’t send. So I’m wondering if something is going wrong on their end. Maybe a server is down or something.

I would like to be able to use the theme that I paid for though.

April 3, 2015 at 11:54 pm #5156

Raja CRN
Keymaster

Hi,

Now, You can download the file. Small issue in the server returns the timeout error.

Sorry for the inconvenience caused.

May 30, 2015 at 3:05 am #5597

bardol
Member

Bonjour j’ai le même problème que “Enrique” veuillez m’aider j’ai aussi payé et j’aimerai l’utiliser

cordialement.

June 1, 2015 at 9:27 pm #5607

Raja CRN
Keymaster

Hi,
Please start your own thread to get the response. Do you still have these issue?

August 30, 2015 at 6:12 pm #6049

Eric
Member

I am having the same issue as the OP here. I only get a 3MB file that doesn’t contain the complete theme. My thread is here:

https://themepacific.com/support/topic/i-can-not-download-the-complete-template/
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