CANNOT REMOVE OLD HEADER!!!

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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • February 10, 2015 at 12:26 am #4855
    jimmi
    Member

    I changed the header on AlexxDupri.com more than 6 months ago, yet when I open the blog from ANY new device, the former header still comes up.

    Please DO NOT tell me to clean the cache, because these are devices that have never accessed the blog, so the problem has to be theme-related.

    PLEASE HELP!

    February 12, 2015 at 9:20 pm #4873
    Raja CRN
    Keymaster

    Hi,

    If you customized the theme, tell us the changes you have made. Also, we can’t provide the support for your customization but for theme. Tell us the changes and we’ll check your issues.

    Thanks.

    March 12, 2015 at 4:02 am #5024
    jimmi
    Member

    Very little customization. All I did was add one header with a microphone. Four weeks later, I replaced the first header with another, unfortunately, the first header with the microphone still shows when accessed on unique (new) devices.

    Please Help!

    March 12, 2015 at 12:35 pm #5026
    Raja CRN
    Keymaster

    Do you want to remove the Header with Microphone?

    March 12, 2015 at 4:47 pm #5027
    jimmi
    Member

    EXACTLY! I’ve replaced the first header, but it still shows. I cleaned the cache, but that hasn’t worked, so it must be the theme.

    What do I need to do to get rid of it?

    March 14, 2015 at 12:10 am #5043
    jimmi
    Member

    EXACTLY! I’ve replaced the first header, but it still shows. I cleaned the cache, but that hasn’t worked, so it must be the theme.

    What do I need to do to get rid of it?

    March 21, 2015 at 9:45 pm #5089
    jimmi
    Member

    I have still been unable to remove the header with the microphone. HELP!

    March 25, 2015 at 4:09 pm #5103
    Raja CRN
    Keymaster

    Hello,

    I think the header (Mic) has been added by you. try to disable the all WP plugins in your blog and see the result. We don’t have perfect solutions to that, because that customization has been done by you.

    Thanks

    April 15, 2015 at 2:17 pm #5223
    jimmi
    Member

    I will try that suggestion. I will let you know what happens.

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Viewing 9 posts - 1 through 9 (of 9 total)

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