bfastmag images not responsive to devices

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  • #8831
    gmcaven
    Member

    http://www.life4u.org.nz
    Your theme does not resize home page grid images accordingly to whatever device or screen size it is being viewed in.
    It is totally unresponsive.
    when viewing home page in a desktop its fine.
    then when I start test shrinking the browser window, images can only keep integrity up to a certain point, then images become distorted the narrower you go in. You dont have to know what mobile phone it is doing this in, because I have tested many phones and in the computer it is plain to see when you shrink the screen browser.
    I have resized all my site images and they are fine in the full width desktop browser.
    But in a Samsung 7 phone, all I get is the squeezed in narrow version.
    The two images I have attached, all you need to do is shrink the browser to narrower size, and you will see that the browser does not keep the integrity of the images.
    Your helpdesk told me: Use the Image like 700 x 340px.. or Keep the Aspect ratio like this. The Featured Image will work.
    In the desktop grid, the big pic is fine, but the smaller ones are stretched.
    In a mobile, everything is squeezed narrower.
    In previous emails to support I have provided my login so they could investigte further but I dont know where to put these details now, nor how to attach the screenshots.
    Thanks
    Gillian

    #8832
    Raja CRN
    Keymaster

    Hello,

    We’ve tested your Website in Mobile Browser and images are looking good. Theme is completely Responsive.

    Screenshot: https://i.imgur.com/FnjJ5ky.png

    Thanks.

    #8839
    gmcaven
    Member

    There is only two words for this theme, completely unresponsive.
    How do you explain this then:
    life4u.org.nz/wp-content/uploads/reyburnhouse.jpg
    the above pic is the actual image of a building, its a landscape pic Dimensions: 700 × 348

    See this screenshot of the viewport of a mobile.
    ife4u.org.nz/wp-content/uploads/mobile-view-of-reyburn.jpg

    #8862
    Raja CRN
    Keymaster

    Hello,

    You are testing in the 280px screen in the desktop browser. If you can share the real mobile device screenshot for this resolution, It’ll be helpful. Because Some of the Responsive Queries will work in real mobile. Also, you are testing in the browser. Also note that in that kind of the Resolution little bit of skew will occur. You can check that in any theme. Those kind of Resolutions of not exist.

    We’ve tested the the theme in all major Mobile screens from iPhone, Samsung, Nexus, Motorola etc, and We’ve found no image issues. Responsive layout Works perfectly.

    If you have issues, you can use Regenerate Thumbnail Plugin to solve this issue.

    Thanks.

    #8866
    Raja CRN
    Keymaster

    Hello,

    We’ve added some changes to your site for screens under 300px work in desktop browser. Check Now.

Viewing 5 posts - 1 through 5 (of 5 total)

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